Privacy Policy

UPDATED VERSION 10/18/2024:

MentorMe, LLC (“Company”, “we,” or “us”) values your privacy and is dedicated to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect and use your information when you visit our website, mentorme.co, whether you’re a guest or a registered user accessing our content, functionality, and services.

When you use the Website, we may automatically gather certain information about you or learn about you through your actions. This policy covers all information collected on the Website and in communications like emails and texts.

Please read this Privacy Policy carefully before using the Website. By using the Website or agreeing to our Terms of Use, you accept this Privacy Policy. If you do not agree, please do not use the Website.

CHILDREN UNDER THE AGE OF 13

Our Website is not for children under 13. No one under 13 should provide any information on the Website. We do not knowingly collect personal information from kids under 13. If you are under 13, please do not use the Website or share any personal information, like your name or email.

If we find out we have collected information from a child under 13 without parental consent, we will delete that information. If you think we have information about a child under 13, please contact us at [email protected]

INFORMATION WE COLLECT ABOUT YOU

When you visit our Website, we may learn certain information about you.

Information You Provide

You can share information with us in several ways, such as filling out forms, sending us messages, answering surveys, searching our site, or placing orders. We use this information to provide the products or services you request, improve our performance, and send you offers and promotions.

Information We Collect Automatically

As you browse our Website, we may automatically collect information using tools like Google Analytics. This includes details about your device, browsing habits, and location, such as your IP address, operating system, and browser type.

The automatically collected information is used for statistics and does not include personal information. We use this data to enhance our Website and services. If you provide personal information, we may link it with the automatically collected data.

USE OF COOKIES AND PIXELS

Like many commercial websites, we use cookies and server logs to collect information about how you use our site. This information may include the date and time of your visits, the pages you view, the time spent on our site, and the websites you visited before and after, as well as your IP address.

A cookie is a small text file that often contains a unique identifier. When you visit our Website, it may ask your computer for permission to store this file on your hard drive. Each website can send its own cookie to your browser, but your browser only allows a site to access its own cookies, not those from other sites.

We may also use similar technologies, like social media pixels, which help social media sites track visitors across the web to show targeted ads. We will use these technologies according to the policies of the respective social media platforms.

THIRD PARTY USE OF COOKIES

Some content and ads on our Website are provided by third parties, such as advertisers and content providers. These third parties may use cookies or other tracking technologies to collect information about you when you visit our site. This information could be linked to your personal data or track your online activities across different websites. They may use this information to show you ads based on your interests.

We do not control how these third parties use their tracking technologies. If you have questions about any ads or content, please contact the provider directly.

EMAIL INFORMATION

If you email us, we may keep your messages along with your email address and our replies. We protect these communications just like we protect the information we collect online, by mail, or over the phone. This also applies when you register on our site, fill out forms, or make purchases. For more details, see our email policies below.

EMAIL POLICIES

We are dedicated to keeping your email address private. We do not sell, rent, or share our email lists with third parties, except as described in the "Disclosure of Your Information" section.

We will handle your email information in accordance with applicable federal laws and the General Data Protection Regulation (GDPR) if you are in the European Union.

In compliance with the CAN-SPAM Act and GDPR, all emails from us will clearly show who they are from and provide contact information. Each email will also include a straightforward way for you to unsubscribe and stop receiving future communications.

You have the right to withdraw your consent for us to process your personal information at any time. You can opt out of our emails and those of our partners at any time by following the unsubscribe instructions at the bottom of our emails. If you no longer wish to receive our newsletter or promotional materials, just click the unsubscribe link in any email.

 

HOW AND WHY WE COLLECT INFORMATION

The Company collects your information to support your participation in selected activities. If you register to download a book, sign up for our newsletter, or purchase a product, we gather your information. We use this data to understand your preferences and keep you updated about the products and services you’ve chosen. You can browse our Website and engage in most activities without providing personal information, but you will need to share information if you want to download resources or register for services.

For Users Outside the EU

If you are outside the European Union and choose to receive free resources, join training programs, register for webinars or events, or purchase products from our Website, we will automatically sign you up for our free email newsletter. You can unsubscribe at any time using the link in our emails or by emailing us at [email protected].

For Users in the EU

If you are in the European Union and opt to receive free resources, join training programs, register for webinars or events, or purchase products, we will only sign you up for our free email newsletter if you give your consent. You can unsubscribe anytime through the link in our emails or by emailing us at [email protected].

 



HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We use your personal information to:

  • Present our Website and its content to you
  • Provide information and offers for products and services
  • Manage your subscriptions and purchases
  • Fulfill contracts with you
  • Administer our business activities and customer service
  • Offer other items and services to customers and potential customers

We do not share mobile information with third parties for marketing purposes. This also applies to text messaging opt-in data; we won’t share that information either. If you want to stop receiving future communications, you can opt out by texting STOP or UNSUBSCRIBE.

Occasionally, we may use your information to show you ads that are tailored to your interests and activities.

 

DISCLOSURE OF YOUR INFORMATION

We generally do not sell, rent, or share your information collected through our Website or your actions.

We may share your personal information with our subsidiaries, affiliates, and service providers to offer you our services.

We might disclose your information to a third party, such as a lawyer or collection agency, if needed to enforce our terms of service or agreements with you.

If our company undergoes a merger, restructuring, or sale, your information may be shared with the new entity.

We may also disclose your information if required by law or to protect our legal rights, such as if a court or government entity compels us to do so.

 

HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?

We use reasonable methods to protect your information, including standard security protocols and partnering with trusted third-party vendors.

Please note that email is not a secure way to send private information. We ask that you avoid sending sensitive data via email, but if you choose to do so, it’s at your own risk. Some information on our website is transmitted securely using Secure Sockets Layer (SSL). Credit card and sensitive information are never sent via email.

We may use software to create summary statistics, which help us understand website traffic, user interest, technical needs, and system performance.

To maintain site security and ensure service availability, we monitor network traffic for unauthorized attempts to access or change information.

VISITORS’ CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE

Your Rights Under the CCPA

If you're a California resident, you have specific rights regarding your personal information:

  • Right to Know: You can ask us for details about the categories and specific pieces of personal information we've collected about you and why we collected it.
  • Right to Delete: You can request the deletion of your personal information that we have collected, with some exceptions.
  • Right to Opt-Out: You can opt-out of the sale of your personal information to third parties. Currently, we do not sell your information, but if that changes, we will provide an easy way to opt-out.
  • Right to Non-Discrimination: You will not be treated unfairly for exercising your rights under the CCPA.

How to Exercise Your Rights

To exercise your rights, please contact us at [email protected]. We will verify your identity, which may involve asking for information about your recent interactions with us.

Information We Collect

In the past year, we may have collected the following types of personal information:

  • Identifiers: Such as your name, email address, and phone number.
  • Personal Information: As defined by California law, like your address.
  • Internet Activity: Such as browsing history and interactions with our website.
  • Geolocation Data.

Sharing Personal Information

We may share your personal information with third parties for business purposes, such as service providers who help us deliver our services. We do not sell your personal information.

 

VISITORS’ GDPR RIGHTS

If you're in the European Union, you have specific rights under the General Data Protection Regulation (GDPR):

 

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restrict Processing: You can request restrictions on how we process your data.
  • Right to Object: You can object to our processing of your data.
  • Right to Data Portability: You can request that your data be transferred to another organization in a structured format.
  • Withdrawal of Consent: If you consented to our processing of your data, you can withdraw that consent at any time without affecting previous processing.
  • Right to Lodge a Complaint: You can file a complaint with a supervisory authority regarding our handling of your data.

 

We will keep the information you provide until you ask us to delete it, we stop using our data providers, or we decide it’s no longer necessary to keep it. We only require information necessary to enter into a contract with you and will not ask for consent for unnecessary processing.

DATA BREACH NOTIFICATION

In the event of a data breach involving your personal information, MentorMe LLC is committed to taking appropriate measures to protect your data and inform you in a timely manner.

What Constitutes a Data Breach?

A data breach refers to any unauthorized access, disclosure, or acquisition of personal information that compromises the security or confidentiality of that information.

Our Response to a Data Breach

If we become aware of a data breach that affects your personal information, we will take the following steps:

 

  • Investigation: We will promptly investigate the breach to determine its scope and the specific information affected.
  • Notification: If the breach poses a significant risk of harm to you, we will notify you as soon as possible. Notification will include:
  • A description of the nature of the breach.
  • The types of personal information that may have been compromised.
  • Steps we are taking to address the breach and mitigate its impact.
  • Recommendations for actions you can take to protect yourself.
  • Reporting: We may also notify applicable law enforcement and regulatory authorities as required by law.

 

Your Rights

In the event of a data breach, you have the right to take steps to protect your information, including monitoring your accounts and credit reports. We encourage you to remain vigilant and report any suspicious activity.

Ongoing Improvements

We continually evaluate our security practices and take steps to enhance the protection of your personal information. This includes regular assessments of our security measures and employee training on data protection protocols.

If you have any questions or concerns regarding our data breach policies, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.

CHANGES TO THIS NOTICE

We may update this Privacy Policy to reflect changes in our practices or applicable laws. If we make significant changes, we will notify you via email or with a notice on our website.

The date of the last revision to this policy is listed at the bottom of the page. It’s your responsibility to provide us with a current email address and to check our website regularly for any updates to this Privacy Policy.

CONTACT US

MentorMe, LLC welcomes your questions or comments regarding the Privacy Policy:

MentorMe, LLC
1395 Brickell Ave. Suite 800
Miami, FL 33131
Email Address: [email protected]

Effective as of October 18, 2024